…and so I didn’t!
I’ve already went on and on about why you should go to 49th Parallel should you happen to be on a caffeine safari in Vancouver. So let’s fast-forward to the here and now, shall we?
Like any other morning in Kitsilano, I was getting my usual (large americano misto). The only difference this time is that I was meeting a friend (who Gallagher really likes) and she wanted a large non-fat latte.
That’s fine…but with two coffees, a pair of sunglasses and a blackberry, something’s gotta give. And it did…the latte.
True to form, 49th Parallel’s service equals the quality of their product. As I attempted to secure the lid on the rogue latte, the contents of said latte managed to explode all over the counter and the coffee machine (I have no idea how it missed me, but so be it).
Feeling guilty about the mess I caused, I politely asked for something to clean it up with. Not only was I denied, but before I even think about what to say next, a second, large non-fat latte was in process and being made for free. And…with a smile!
When something happens (like me being a klutz and destroying a perfectly good cup of coffee) and those serving you act as if nothing has…that’s quality service. When they smile at the same time…that’s great service.
Worth a trip,
darren
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