I’m not really go into a lot of detail about the service I’ve received from TELUS over the past few months. I’ve done that. It’s not pretty.
What I will say, though, is that after receiving my June bill today, I have to say that I wasn’t overly surprised to see that it was triple was it normally is. That kind of TELUS billing issue felt really familiar. The kind of familiar you probably got when you walked into your piano/organ lesson as a child. You knew what it was, you knew why you were getting it, you knew you had to go through with it, but you didn’t know why you put up with it.
Enter, TELUS’ billing system and the cirque du soleil of hoops I’ve had to jump through over the past year or so to try and sort out my bill to find errors, delays and in one case, a accidental month long disconnection!
Getting to the sharp end of the saw here…today, I disconnected my TELUS HD service with them. In the coming days/week, I will also be disconnecting every single other service I’ve had with TELUS over the past forever years.
This is the fourth issue I’ve had with TELUS’ billing system in under a year. If this was a baseball game, I probably should have left the plate after the third strike. I never really understood baseball…
Dis-connected,
darren
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